FAQ

​How Do I Place An Order?

 

Orders can be placed anytime 24/7 via our online shop. They will become valid from the moment of confirmation of receipt. All orders will only be send after payment.

 

Payment and Shipping

Payments can be made through Paypal – www.paypal.com – via a Paypal account or by credit or debit card. You will need to enter your payment credentials with our third party payment provider Paypal. We will transfer you to their page during the checkout process to complete the payment.
All prices on this website are stated in GBP (£) and are final prices. Prices are subject to changes.

 

We deliver worldwide and your delivery costs will be calculated at the checkout.

Returns & Refunds

 

Within 14 days of receiving your order you are free to return your item to us at your own expense and get a refund. This of course implies returning only unused items in their original condition and packaging.

​​Privacy Policy

 

To order with Peter Paulson, we will need to ask you for basic contact details during the checkout process to make sure we can get you your order safely and on time. This information includes your name, your email address and your delivery address. Your details will NOT be shared with a third party. Should you no longer wish to be contacted by us then please email: office@peter-paulson.com and ask to be removed.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.